

Want to make submitting, approving and paying expenses more efficient, more appropriate, and less frustrating? Here are 8 best-practice tips and 12 top resources to improve your process.


In this paper Web Analytics Demystified presents an approach towards “big data” that has the potential to simplify the quest and improve your company’s odds of success. Our approach is based on the long-proven strategy of starting small and proving value along the way, enabled by a new category of data...


Globalization, generational shifts, new attitudes towards work and the consumerization of IT are driving business leaders to reconsider the best ways to recruit, train and manage their precious talent.
These changes in the way people work are an opportunity to put employees at the center of the business strategy,...


This paper provides an approach to mobile BI that leverages dashboards and reports you already use, while pointing to areas that may benefit from additional investment.
From avoiding dashboard proliferation to leveraging mobile's natural process of collaboration, this paper will augment your mobile strategy and...


As the world becomes more instrumented, interconnected and intelligent and the population continues to embrace social computing, today’s enterprises face the dawn of a new era – the era of the Social Business. Just as the Internet changed the marketplace forever, the integration of social computing into enterprise...


NAVEX Global services the largest ethics and compliance community in the world.
This survey is one example of our commitment to identify and communicate key trends and issues critical to business success.
This independently verified data, gathered throughout 2013, helps to inform and continuously improve our...


One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders.
Instead, all customer “touch-points” must be viewed as part of a continuum. Customer touchpoints include Web Self-Service, Interactive Voice Response, Contact...


For years many organizations have owned a broad range of printing devices that they acquired from different vendors. These devices are associated with various service contracts and require different software and consumables. This scenario has caused a shift in the way organizations acquire and manage their print output...


IT leaders are facing an ever-increasing breadth of responsibility across the organization as IT applications become more critical to business success.
With software / application lifecycle management so critical to business value creation, Blueprint wanted to better understand the issues and topics that top the agenda...


It’s a wild world outside the corporate firewall and being accountable for defending data for an entire company is a heavy responsibility.
This Survival Guide is your most valuable tool for keeping corporate assets out of harm’s way. Complete the form on the right to access the guide.


IBM DB2 with BLU Acceleration is the next generation database technology that changes the game for in-memory computing.
Delivering a combination of innovations from IBM Research & Development labs, BLU Acceleration provides breakthrough performance by delivering instant insight from real-time operational...


To identify, attract, fill, and retain corporate leadership talent, companies need to focus on hiring strategies, employee development, and career and succession planning.
However, most companies are not well prepared to fill vacancies in their leadership roles.
By employing consistent, organizationwide talent...


300 Billion credit card transactions are expected to take place each year by 2018, creating 300 billion opportunities to understand customers better. Unfortunately, many banks remain ignorant of this wealth of information at their disposal, and they opt for mass marketing and costly above-the-line communications.


Financial services firms are victims of almost a quarter of all security breaches. And insiders contribute to more than half of these incidents.
This e-book looks at insider threat management from the perspective of the financial services industry. Drawing from real-life examples in insurance, banking and wealth management,...
Published: Apr 22, 2021